How to Calculate Utilisation Rate
The formula for agency and professional services teams — resource vs billable utilisation, a good planning range, and the mistakes that make the percentage lie.
Blog
Kavaro's Blog
Practical advice on agency project management, client delivery, team utilisation, and building a more profitable agency.
How to Give Clients Project Visibility Without Exposing Internal Chaos
Agencies need to keep clients informed without showing internal conversations, effort data, or half-finished work. Here's how to solve the client visibility problem.
Why Generic Project Management Tools Don't Work for Agencies
Asana, Monday, Trello, and ClickUp were built for internal teams. Here's why agencies keep hitting the same walls — and what agency-specific software does differently.
What to Look for in Agency Management Software
The features that separate agency-specific project management from generic tools. Use this checklist to evaluate software built for how agencies actually work.
The Hidden Cost of Slow Client Approvals
When client approvals stall, agency timelines slip, teams context-switch, margins erode, and nobody knows who's holding things up. Here's how to fix it.